We're here to help

Find answers, browse guides, or reach out to our team directly. We typically reply within one business day.

Popular help topics

Quick jumping-off points for the most common requests.

Setup & Permissions

  • Granting SMS access on iOS
  • Adding the Shortcut automation
  • Allowing background activity

Integrations

  • Connecting Slack, Discord, Telegram
  • Configuring custom webhooks
  • Email forwarding settings

Troubleshooting

  • Messages not forwarding
  • Duplicate messages
  • Delivery delays or failures

Account & Billing

  • Managing your subscription
  • Restoring purchases
  • Requesting a refund

Still need help?

Send us a message with as much detail as you can — device model, iOS version, and what you've already tried. The more context, the faster we can help.

support@smsforwarder.app

Average response time: under 24 hours, Mon–Fri.